24/7 Emergency Service
SERVPRO of Ottumwa and Grinnell Employee Photos
Brian
Brian is the owner, operator, and team leader of SERVPRO of Ottumwa & Grinnell. Brian works to put all the pieces together to ensure the location's success.
Andrea
Andrea is our Director of Human Resources for SERVPRO of Ottumwa & Grinnell. She works closely with our employees and helps with our training process. If you are interested in being a part of our team, you can always send your resume to andrea@SERVPRO.me.
Billy
Billy is the Large Loss General Manager at SERVPRO of Ottumwa & Grinnell. He has been with SERVPRO for almost ten years and has the following certifications from the Institute of Inspection Cleaning Restoration Certification (IICRC):
- Water Removal Technicians
- Upholstery and Fabric Cleaning Technician
- Odor Control Technician
- Fire and Smoke Restoration Technician
- Carpet Cleaning Technician
- Master Fire and Smoke Restorer
- Journeyman Textile Cleaner
He has his OSHA 10 Hour Certification.
Billy is also a certified Mold Remediation Supervisor.
Shawn
Shawn is an Operations Manager for SERVPRO of Ottumwa & Grinnell. He has several years of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Water Removal Technician
- Odor Control Technician
- Fire and Smoke Restoration Technician
- Applied Structural Drying Technician
- Health and Safety Technician
- Carpet Cleaning Technician
He maintains his OSHA 10 Hour Certification as well.
Lauren
Lauren is the Large Loss Job File Coordinator for SERVPRO of Ottumwa & Grinnell.
She performs all large loss job file coordinator tasks related to customer calls, job monitoring, tracking, coordination, and audits of jobs exclusive to large loss claims.
Jordan
Jordan is our Operations Manager at SERVPRO of Ottumwa/Oskaloosa. He has several years of experience in construction and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Water Removal Technician
- Odor Control Technician
- Fire & Smoke Restoration Technician
- Applied Structural Drying Technician
- Applied Microbial Remediation Technician
He maintains his OSHA 10 Hour Certification as well.
Nita
Nita is a Job File Coordinator for SERVPRO of Ottumwa/Oskaloosa. She has been in the restoration industry for 20 plus years. Nita has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Carpet Repair and Reinstallation
- Water Damage Restoration
- Master Textile Cleaner
- Journeyman Water Restorer
- Color Repair
- Journeyman Fire and Smoke Restorer
- Odor Control Technician.
- Carpet Cleaning Technician
- Upholstery and Fabric Cleaning Technician
- Commercial Carpet Maintenance
- Applied Structural Drying
She maintains her OSHA 10 Hour Certification as well.
Michele
Michele is our Marketing Manager for SERVPRO of Ottumwa & Grinnell.
She maintains the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Water Removal Technician
- Fire and Smoke Restoration Technician
Jesse
Jesse is the Marketing Representative for SERVPRO of Ottumwa/Oskaloosa.
Jesse meets with potential clients, completes the Emergency Ready Profiles (ERPs), and discusses the benefits of emergency event preparation. This helps our clients prepare for future events and creates brand awareness.
Chris
Chris is a Marketing Representative for SERVPRO of Ottumwa & Grinnell. He markets to insurance agents, realtors, and other businesses to provide accurate information about our services. He also communicates with clients to ensure customer satisfaction. He is Here to help!
Ronda
Ronda is a controller at SERVPRO of Ottumwa & Grinnell.
As Controller, Ronda is responsible for all accounting-related activities of the company. Ronda has been part of the SERVPRO restoration industry for over 12 years.
She also holds a certificate from the Institute of Inspection Cleaning and Restoration (IICRC) in Water Damage Restoration Technician.
Matt
Matt is a Project Manager for SERVPRO of Ottumwa/Oskaloosa. He has several years of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Water Removal Technician
- Carpet Cleaning Technician
- Odor Control Technician, Fire & Smoke
- Restoration Technician
- Applied Structural Drying Technician
- Applied Microbial Remediation Technician
He maintains his OSHA 10 Hour Certification as well.
Jacob
Jacob is a Project Manager for SERVPRO of Ottumwa/Oskaloosa.
As a Project Manager, he will lead the production team and review all job paperwork (scope, estimate, etc.) to ensure staff is ready to do the job efficiently and within compliance.
Donald M.
Donald is a Project Manager for SERVPRO of Ottumwa/Oskaloosa.
As a Project Manager, he will lead the production team and review all job paperwork (scope, estimate, etc.) to ensure staff is ready to do the job efficiently and within compliance.
Charles
Charles is a Crew Chief for SERVPRO of Ottumwa/Oskaloosa.
As a Crew Chief, he will ensure everyone follows the established policies & procedures by demonstrating a high level of customer service.
Nate W.
Nate W. is a Crew Chief for SERVPRO of Ottumwa/Oskaloosa.
As a Crew Chief, he will ensure everyone follows the established policies & procedures by demonstrating a high level of customer service.
Haleigh
Haleigh is one of our Production Technicians here at SERVPRO of Ottumwa/Oskaloosa.
As a Production Technician, she ensures all inventory (Equipment, Products, Supplies) are put into the work vehicle and makes it to the job site.
She will guarantee clear two-way communication with the crew chief and other technicians.
Braydon
Braydon is one of our Production Technicians here at SERVPRO of Ottumwa/Oskaloosa.
As a Production Technician, he ensures all inventory (Equipment, Products, Supplies) are put into the work vehicle and makes it to the job site.
He will guarantee clear two-way communication with the crew chief and other technicians.
